What to expect shipping UPS - UPS policies
Please read the information provided on this page. Gifts Flowers Gift Baskets is working hard to ensure you understand the purchase and shipping process of getting your gift delivered on time!

We want to help make shipping your package easy and affordable with the fastest delivery possible.  At the bottom of this page you will find helpful links to www.ups.com that explain some of our policies and procedures for shipping.

Holiday closures.  We do not ship on the dates below and UPS may not be delivering on these dates.  Please plan ahead to avoid late deliveries, our following closed dates for 2009 are as follows
May 22nd and May 25th, 2009 - July 3rd and 4th, 2009 - September 4th and 7th 2009 - November 26th and 27th, 2009 -
December 24th and 25th, 2009 - December 31st, 2009 - January 1st 2010

 

PLEASE NOTE: UPS DO NOT CONSIDER WEEKENDS OR HOLIDAYS as a transit day or a shipping day.  Please plan accordingly when ordering your items!  UPS does not reimburse late shipments due to weather conditions , bad addresses provided by customers as this may slow a package progress.  This includes next day air packages!


Use this UPS shipping map to help determine how long it should take for your gift to arrive. When determining shipping time the day your items ships IS
NOT A TRANSIT date do not calculate that when determining time.


Please note that during Christmas UPS does not guarantee the ground transit times below & our same day shipping is no longer guaranteed after the
15th of December so please plan accordingly and call if you need help in deciding the best way to ship your gift.  

Example of calculating transit time:
•        Before 2 PM (EST) on Monday the 11th an order is placed shipping to Ohio
•        Viewing the color coded map Ohio takes 2 days
•        It will ship today Monday.  1st transit day is Tuesday, 2nd transit date is Wednesday it will arrive on Wednesday.
•        Ups does not consider the ship day a transit day.

****If you select our ground shipping please note that ground deliveries are not guaranteed by us or UPS.  
Although UPS is 99% on time with deliveries when using the transit information below it is not a guaranteed service.  We will not issue refunds for late deliveries if you select ground shipping!
map_0446.gif
Hawaii, Alaska and Puerto Rico transit times and shipping costs are not included in the  ground shipping or transit times below as they are sent through the post office.

*Note: Normal delivery days do NOT include Saturday or Sunday or Holidays

Saturday delivery is only available by special request.

Normal next day air service is Monday through Friday

The information in this section is directly from the www.ups.com website. This is solely for the purpose of educating our customers on why our shipping policies are what they are.


Why do we charge $10 for bad address information?  

APO, FPO & PO Box Shipping

We do offer shipping to all APO, FPO and PO Boxes. However, all these shipments take one to two additional days to ship out. In addition there are no loss claims, late delivery refunds or damage claims honored under any circumstances. You ship these orders at your own risk. When shipping to any and all Military bases the proper zip and address format are:

  • AE (Armed Forces Europe/ Canada/ Middle East/ Africa) -09XXXX
  • AP (Armed Forces Pacific) 96XXX
  • AA (Armed Forces Atlantic) 34XXX

 

Standardized APO/ FPO shipping

As of March 1, 2009 all APO and FPO shipping will be standardized to the following prices:

  • All AE shipments $18.95
  • All FPO, AP/AA shipments $21.95

Please remember however not all gifts are available to ship to APO and FPO destinations and we do not offer claim service of any kind. You ship these gifts at your own risk. Also, please remember all USPS shipments do take 1-2 extra days to ship out.

UPS charges a fee if they have to alter information on a package for delivery. It takes a few weeks for our bill to get here and we do not know what packages incur the fee until we review the bill from UPS. There is an address verifying tool you can use on www.usps.com, look for the Find a Zip Code link.  If you enter your shipping address minus the zip code it will tell you if the address street or apt numbers are all correct.  1 minute could save you $10 and a delay in the delivery of your package.  
When UPS notifies us we notify you and charge your credit card at that time.
  

Cancelling a package or Re-routing a package: If you ship a package and need to change the address once it has been shipped this is called a package Intercept by UPS.  The fee is $12 and the intercept is not guaranteed although UPS 98% of the time is able to accommodate this.  If UPS fails the fee will not be applied.

If you ship to a hotel, hospital or temporary address and the recipient is moved before delivery, and a delivery is made to the location the recipient is no longer at, there is a fee for UPS picking the item up and sending to another location. The fee is $12.00

Please visit the www.ups.com website for useful information and valuable tips on shipping!